01
Executive Assistance & Admin Support
Scheduling, email, data entry, and business research.
MALAYSIA'S SOCIAL IMPACT VIRTUAL ASSISTANCE (VA) AGENCY
Work that changes lives, theirs and yours.
Reliable virtual support with real social impact. Every hour you delegate employs single mothers, caregivers, and people with health conditions across Malaysia. Accredited social enterprise, remote-first since 2021.
5+ Years
Supporting growing teams
100% Malaysian Talent
Locally sourced professionals
48 Hours
Typical onboarding time
From RM45/hr
Flexible support model
5-Star
Client-rated service
The Challenge
High admin turnover rates? Too many things on your plate?
When admin staff leave, you are left with tasks, follow-ups and coordination. Heartworks helps you hand over recurring work to a dependable VA so you can focus on strategy, revenue, and leadership.
- ✓ Less time spent on repetitive tasks
- ✓ Flexibility that suits your budget
- ✓ Focus on your business priorities
Services
Virtual assistance that actually works.
No long-term commitments. No complex onboarding. Your VA can start within 48 hours from RM45 per hour.
02
Social Media Virtual Assistant
Content scheduling, community management, and reporting.
03
Accounting Support
Bookkeeping, invoicing, and financial admin support.
04
Business Research
Market research, competitor analysis, and data compilation.
05
Corporate Compliance
Malaysia SSM and company secretarial support.
+
Custom Packages
No lock-in contracts. Flexible support that scales as you grow.
How It Works
Get started in four simple steps.
01
Get a Free Consultation
Our team will contact you within 48 hours to see how we can help. We will then work out the terms between you and your VA at an agreed cost.
02
Meet your VA
Signed your contract and we will assign you with a VA that works best for you.
03
Send Us your To-do Lists
Start offloading the work you need to your VA. They will make sure your tasks are done to your satisfaction.
04
Sit back and relax
Your VA will keep in touch with you on a regular basis to set your mind at ease. Now you can spend your time on other strategic priorities.
No lock-in contracts. Start within 48 hours from RM45/hour with 100% Malaysian talent.
Social Impact
Every project supports meaningful livelihoods.
Hiring our VAs creates dignified, remote-first opportunities for single mothers, caregivers, stay-at-home mums, and people living with health conditions. Get professional support for your business while contributing to a more inclusive workforce in Malaysia.
Single Mothers
Breadwinners who need flexibility to balance family and income.
Stay-at-Home Mums
Skilled professionals ready to return to meaningful paid work.
Caregivers
People supporting loved ones while pursuing purposeful careers.
PWDs & Health Conditions
Talented Malaysians who thrive in remote, WFH-first environments.
Founder Story
Built from lived experience, designed for dependable delivery.
Social impact entrepreneur Fiona Tan experienced first-hand how talented people are often overlooked when they need flexible, remote work. She also saw a growing demand by corporations and SMEs for skilled remote workers who could scale with business growth. She launched Heartworks in 2021 to bridge both worlds.
Founder
Fiona Tan
As Featured In
Trusted by clients. Recognised by leading platforms.
Read Fiona's story in the media.
Awards & Recognition
Winner
Tatler Malaysia's Front & Female Awards 2025
Social Impact Category
Participant
L'Oréal Paris x KL Fashion Week REDManifesto Runway
'Women of Worth'
Finalist
Mereka Women in Entrepreneurship Awards 2024
Women in Entrepreneurship
Testimonials
Words from clients who felt the difference.
"Fiona and her team have a lot of heart in what they do. They have been the backbone supporting our operations - versatile, professional, and genuinely caring."
"Wonderful experience - they consistently deliver on time with minimal errors. A very professional team."
"Team Heartworks stands out as the absolute best. Their accuracy, efficiency, and prompt responses are truly life-saving."
Blog
Knowledge Hub and Stories of Impact
Explore actionable articles on delegation, virtual team workflows, and operational efficiency to help you scale with confidence.
Founder Story
Losing her job was the push this M'sian needed to start her own virtual assistant agency
How Fiona Tan turned personal adversity into Heartworks, a VA agency that serves both clients and single mothers.
8 min read · Fiona Tan
Ready to get started?
Book a free consultation and find out how a virtual assistant can support your business.